How To Remove PIN From FireStick?

Remove PIN From FireStick

Have you ever come across setting up a pin on a website and completely forgotten about it? The same story might just be happening to you again on your Amazon Firestick.

Every once in a while, users go online to seek help about getting locked out of their own Firestick. Users have reported that they once set a PIN for the Fire TV app and just lost track of it. In the end, they either had to tear through the roof to find the Post-it note with the password written on it or surrender to fate.

Therefore, to solve this issue that a lot of users are facing, this guide will provide all the information you need about the Amazon pin, whether it is necessary, what to do if you have forgotten about it, and how to remove it.

How to remove the PIN from your Firestick?

If you have decided the Parental Controls are no longer applicable or useful, you may remove the pin with the following instructions.

  1. Go to your Firestick Home screen. Choose Settings on the menu.
  2. Navigate to Preferences where you can manage all your viewing perimeters.
  3. Check to see if, under Parental Controls, it is currently showing ON. If it says OFF, then you do not have any pins to remove. If it is ON, click on it.
  4. Enter the 5-digit PIN.

Now, the Parental Controls is changed to OFF and you are not required to enter a PIN every time you go into a profile. The Parental Controls settings can be changed anytime.

How to change the pin?

If you have forgotten the pin that you may have set earlier, do not worry. To reset the pin it will only need your Amazon login credentials. Also, a pin change will automatically reflect on all your devices. There is a possibility that you will get signed out from some devices for the changes to refresh. You can access your Prime Video PIN through different channels. Below are the detailed steps on how to do it.

The first method you can change the pin is through your personal computer. Open up your laptop and start a new browsing session.

  1. Visit the Amazon Prime Video webpage
  2. Log in to the account that you want to manage.
  3. At the top right corner of your profile, click on ‘Account & Settings.’
  4. Scroll down to the Parental Controls section. You may be asked to input your credentials again to modify the settings.
  5. On the right side of the 5-digit pin, there is the Change button. Click on it to clear the current one.
  6. On the pin bar, input the new 5-digit code that you want to set as the new pin.

Alternatively, if you have the Amazon Fire TV App installed, you can change the pin from there.

  1. Download the app on your phone or open it up if you already have it. Sign in to your Amazon account.
  2. Select My Stuff at the bottom right corner. You will be sent to your profile page. On the top right, you will find the Settings button next to your profile icon. Click on it.
  3. Choose the Parental Controls option.
  4. Scroll to Change Prime Video Pin. Sign in again with the same credentials to confirm your identity.
  5. Tap Change. Enter the new pin of your choice.

Changing the Amazon pin is simple. There is no complicated identity verification process to remove or recover the pin. All you need is your existing Amazon account password. Therefore, it is also important to note that you should not share your Amazon password with anyone else, especially children in the house who can change the PIN themselves.

What happens if you forget the lock screen pin?

Another common pin that people forget is the lock screen pin, especially if you have left the account idle for a while. This is what you need to do.

  1. Enter the wrong password at least five times and get locked out.
  2. Select Reset Your PIN when the pop-up message appears.
  3. Log in with your account credentials to initiate the change.
  4. Enter the new pin and click Confirm.

This method is for when you have forgotten about the pin. If you want to change the pin, you can simply do so in your Account Settings by inputting the old pin to continue.

What is an Amazon pin and do you need one?

You might wonder what the Amazon Prime Video Pin is as it is often highlighted as a security measure crucial to keeping your Firestick family-friendly. The pin and the password of your Amazon account are two different things. You use the password to access your Firestick account and you use the pin to protect some content within.

The Amazon pin is essentially a five-digit pin code that users use as a built-in parental control function. Once it is activated, underage children in the household will not be able to access the locked profiles. Thus, they stay away from adult content and only can watch parent-approved content.

The Amazon Prime Video Pin is designed to protect children from unwanted content, which involves violence, sexual crimes, unethical behaviors, and more. Parents have the authority to choose which profiles to lock. In the locked profiles, parents will decide what content is available and even the hours the profile can be accessed.

The pin allows the owner to restrict the functionality of any purchased device at your will. The pin is also required to do some online purchasing to authenticate your identity.

To set up an Amazon pin, visit and log into your account first. After that, you will be redirected to the page to set up a PIN for your chosen account.


The Amazon pin is quite essential to protect family members from unwanted content as well as to secure your account. However, if you do decide it is time to remove the pin, all you need is to go through these few small steps and your account will be restriction-free!

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